Please include the following information:
Please know that if your appliance is still under a manufacturer's warranty we will need to work with the manufacturer for replacement parts and follow the manufacturer's repair / replacement instructions. You can always contact the manufacturer directly but if we do not follow their repair process then some of the repair may not be covered under the warranty. Please know we are always looking out for your best interests during this process!
Your business is valued and we are working hard to support our customers and community. Thank you for supporting Kelseys!